The firm is proud of its ability to bring innovative solutions to complex planning problems. These are almost always for commercial clients including major landowners, property developers, financial institutions, house-builders and operators such as retailers. The focus is on using the planning system to secure solutions that are tailored to client’s needs and aspirations.

Clients recognise that the firm is different from its competitors. It thrives on working hard on ways to say “yes”. It is therefore at its most effective when developing innovative strategies to secure difficult to win planning permissions. The firm adopts a highly forensic, research based approach in generating and considering information. It believes that possessing detailed knowledge (of a better quality than that held by the planning authority) and applying it effectively to clearly thought out strategies, inevitably achieves results.

Martin Robeson’s earlier experience as a client (a major food retailer’s Director of Town Planning) drives an effective customer service approach. The business always responds to clients’ individual needs rather than offering a standard approach. All staff have been carefully selected in order that their work reflects the businesses firmly held beliefs. Any delegation of work is discussed with clients and, as necessary, monitored to ensure that it meets the firm’s exacting standards.